Home > Support > General FAQs


  • What kind of payment do you accept?
    We accept Visa/MasterCard/Eurocard, Bank/Wire transfer, American Express, Diners Club, JCB, PayPal, Credit/Debit card (Payment information by Fax), Discover/Novus, and Alipay.
  • How long will it take until I receive my license code?
    You will immediately receive your registration code via e-mail after ordering!
  • Why the downloaded file is corrupt?
    This would be caused sometimes by the Internet speed or the downloading tools. So please do as follows:
    1. Please delete the corrupted file and clean browser's cache.
    2. Re-open Internet Explorer/Firefox/Netscape/Opera browser.
    3. Re-download the program.
  • What's difference between free and pro?
    The Pro version provides more useful features such as explorer actions, advanced search, network drives etc.. Please Click Here to see the full comparison.
  • Is there a hotkey that calls up the search window of Instant File Find?
    Yes, you can press "SHIFT+ESC" to bring up the main window of Instant File Find and "ESC" to hide it. But if there is other software registered this hotkey before IFF, "SHIFT+ESC" may call up other application.
Media Reviews
  • "Instant File Find software is the best option for making a search as it would let you find the files with its highly effective intelligent searching technique. "
    - FreeDownloadCenter.com
User Reviews
  • "This file search app is absolutely the best I have used to date. Once it caches it finds folders and files so fast, even on USB drives that it is unbelievable. "
    - Robert